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21.1.         Chapter 21 provides a summary of good practices associated with the use of information and communications technology (ICT) (section A) in the collection and dissemination of statistics compiled within the framework for describing the international supply of services. The ways in which ICT can be used at the data collection stage are discussed in section B, while the data compilation and dissemination stages are reviewed in section C. The topics covered include electronic data collection and compilation methods, including electronic questionnaires, computer-assisted personal interviewing, Internet data collection and data and metadata warehousing, as well as technological considerations at the dissemination stage. The chapter also includes country examples on implementing web-based statistics reporting portals and on a mobile application for data dissemination.