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9.2. Quality management system. Data quality assurance, measurement and reporting must be viewed as parts of a quality management system, often called a quality management framework (QMF). A QMF often contains the following elements: (a) a quality policy which affirms the commitment to quality management, (b) a quality model which provides a definition of quality, often formulated in terms of the components of data quality, (c) quality objectives, standards and guidelines, (d) quality assurance procedures which are often part of the production process, (e) quality assessment procedures, (f) quality measurement procedures and (g) quality improvement procedures.[1]
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[1] See Eurostat, ESS Handbook for Quality Reports, 2009 edition, Eurostat Methodologies and Working Papers, (Luxembourg, Office for the Official Publications of the European Community, 2009), p.15.