Remaining records from your current subscription can be carried over if you wish to renew your subscription. The principle here is what we call "roll-over", and is subject upon the following conditions:
-The new subscription is not a smaller subscription than the previous one. For instance, if a subscriber at the end of the year has 800,000 records left of a 1,000,000 subscription, he cannot roll-over these records, unless he takes at least a new 1,000,000 subscription. To stress this point, he cannot ask for a 100,000 record subscription and roll-over the 800,000 records.
- Only the active account can be rolled-over not the expired account. When the account is renewed, the remaining records will be rolled-over automatically.
Any questions, please contact firstname.lastname@example.org