This handbook is the result of a joint project between Statistics Norway, Statistics Sweden and the UK Office for National Statistics. It is a follow up of a previous project cooperation entitled ‘Developing methods for assessing perceived response burden’ (Hedling et. al, 2005), which was part of the Leadership Group (LEG) on Quality Implementation. The project has been partly funded by Eurostat.

In recent years increasing attention has been paid to response burden in statistical business surveys. There is increasing political concern about the costs of response burden to businesses in many different countries and methodologists are also concerned with response burden as a survey quality issue.

The aim of this handbook is to provide a tool for measuring perceived and actual response burden in business surveys that will help statistical organisations and other parties carry out their own response burden (PRB) surveys.

Custodian: Eurostat