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Detailed structure and explanatory notes

CPC Ver.2 code 83132

Structure   

Hierarchy
  • Section: 8 - Business and production services
  • Division: 83 - Other professional, technical and business services
  • Group: 831 - Management consulting and management services; information technology services
  • Class: 8313 - Information technology (IT) consulting and support services
  • Subclass: 83132 - IT support services
Explanatory note

This subclass includes:
- provision of technical expertise to solve problems for the client in using software, hardware, or an entire computer system, such as:
· provision of customer support in using or troubleshooting the software
· upgrade services and the provision of patches and updates
· provision of customer support in using or troubleshooting the computer hardware, including testing and cleaning on a routine basis and repair of IT equipment
· technical assistance in moving a client's computer system to a new location
· provision of customer support in using or troubleshooting the computer hardware and software in combination
- provision of technical expertise to solve specialized problems for the client in using a computer system, such as:
· auditing or assessing computer operations without providing advice or other follow-up action including auditing, assessing and documenting a server, network or process for components, capabilities, performance, or security
· data recovery services, i.e. retrieving a client's data from a damaged or unstable hard drive or other storage medium, or providing standby computer equipment and duplicate software in a separate location to enable a client to relocate regular staff to resume and maintain routine computerized operations in event of a disaster such as a fire or flood
- other IT technical support services n.e.c.


This code corresponds to the following:
CPC V1.1 code(s) 83141
CPC V1.1 code(s) 83149
CPC V1.1 code(s) 83160
ISIC Rev.4 code(s) 6202

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